Ryan
Pflaum
Boston, MA
Lunar Energy
Dec 2021 - Feb 2024
Design Lead - Installer Experience
Led the design of an installer-centric app for iOS & Android that cut commissioning times by over 40%.
Shaped the design of a partner dashboard product that manages 100,000 home solar devices.
Translated complex hardware engineering and industry requirements into intuitive UI solutions after extensive user research and prototyping.
U.S. Bank
Jul 2021 - Dec 2021
UX Visual Interactive Designer
Produced individualized onboarding experiences for 12 different user- determined investment workflows.
Orchestrated the design of a new desktop and mobile investing tool by bridging cross-functional teams of experience architects, content specialists, and developers.
Navigated the complex regulatory landscape of the finance industry to conduct user research in a manner that balances compliance requirements with the goal of delivering superior user experiences.
Design Museum Everwhere
Sep 2019 - Jul 2021
Design Producer
Directed the design of user experiences with a focus on advancing the organization’s mission and goals that resonated with users and stakeholders, increasing NPS score by 3 points.
Designed and built bespoke national touring exhibitions that seamlessly adapt to the spatial and logistical constraints of diverse tour venues, informed by user research to maximize impact and accessibility.
Directed and produced a weekly podcast, engaging with over 100 designers across multiple disciplines.
ECCO Design
Aug 2018 - Dec 2018
Industrial Designer
Developed physical and digital products from concept to engineering and manufacturing as a member of a small consultancy team working on a variety of projects with a focus on IoT and startups.
Responsibilities included ideation, CAD modeling, prototyping, rendering, and web design.
Moixa
Jan 2018 - May 2018
UI/UX Designer
Lead designer building UI/UX for a growing company by working with stakeholders to build functional UI prototypes to create cross-platform apps.
Collaborated with developers to build scalable UI, including the necessary programs and processes for current and future international audiences.
Facilitated manufacturing prep and the creation of CAD drawings.
Hellman-Chang
Apr 2017 - Aug 2017
Industrial Designer
Upheld the visual language for the full suite of luxury furniture, alongside working in other areas of the design business.
Primary responsibilities included product photography and editing, product customization, and new product development.
Symmons
Aug 2016 - Dec 2016
Industrial Designer
Supported a multi-disciplinary design team in research, ideation, 3D modeling, and rendering.
WestRock
Jan 2016 - Apr 2016
Assistant Designer
Collaborated with Marketing and Manufacturing teams to design and prepare in-store merchandise displays for large scale production across multiple product markets.