Ryan
Pflaum
Boston, MA
Lunar Energy
Dec 2021 - Feb 2024
Design Lead - Installer Experience
Led the design of a B2B installer-centric app for iOS & Android that cut commissioning times by over 40%.
Shaped the design of a SaaS dashboard product that manages 100,000 home solar devices.
Translated complex hardware engineering and industry requirements into intuitive UI solutions after extensive user research and prototyping.
Lunar Energy
Dec 2021 - Feb 2024
Design Lead - Installer Experience
Led the design of a B2B installer-centric app for iOS & Android that cut commissioning times by over 40%.
Shaped the design of a SaaS dashboard product that manages 100,000 home solar devices.
Translated complex hardware engineering and industry requirements into intuitive UI solutions after extensive user research and prototyping.
U.S. Bank
Jul 2021 - Dec 2021
UX Visual Interactive Designer
Produced individualized onboarding experiences for 12 different user- determined investment workflows.
Orchestrated the design of a new desktop and mobile investing tool by bridging cross-functional teams of experience architects, content specialists, and developers.
Navigated the complex regulatory landscape of the finance industry to conduct user research in a manner that balances compliance requirements with the goal of delivering superior user experiences.
U.S. Bank
Jul 2021 - Dec 2021
UX Visual Interactive Designer
Produced individualized onboarding experiences for 12 different user- determined investment workflows.
Orchestrated the design of a new desktop and mobile investing tool by bridging cross-functional teams of experience architects, content specialists, and developers.
Navigated the complex regulatory landscape of the finance industry to conduct user research in a manner that balances compliance requirements with the goal of delivering superior user experiences.
CoDesign Collaborative
Sep 2019 - Jul 2021
Design Producer
Directed the design of user experiences with a focus on advancing the organization’s mission and goals that resonated with users and stakeholders, increasing NPS score by 3 points.
Designed and built bespoke national touring exhibitions that seamlessly adapt to the spatial and logistical constraints of diverse tour venues, informed by user research to maximize impact and accessibility.
Directed and produced a weekly podcast, engaging with over 100 designers across multiple disciplines.
CoDesign Collaborative
Sep 2019 - Jul 2021
Design Producer
Directed the design of user experiences with a focus on advancing the organization’s mission and goals that resonated with users and stakeholders, increasing NPS score by 3 points.
Designed and built bespoke national touring exhibitions that seamlessly adapt to the spatial and logistical constraints of diverse tour venues, informed by user research to maximize impact and accessibility.
Directed and produced a weekly podcast, engaging with over 100 designers across multiple disciplines.
ECCO Design
Aug 2018 - Dec 2018
Industrial Designer
Designed and developed physical and digital products from concept to engineering and manufacturing, specializing in IoT and startup projects.
Led the creation of detailed CAD models, high-fidelity renderings, and physical prototypes, ensuring seamless transitions from design to manufacturing handoff.
Delivered compelling client presentations, showcasing design solutions and project progress to secure stakeholder buy-in and project approval.
ECCO Design
Aug 2018 - Dec 2018
Industrial Designer
Designed and developed physical and digital products from concept to engineering and manufacturing, specializing in IoT and startup projects.
Led the creation of detailed CAD models, high-fidelity renderings, and physical prototypes, ensuring seamless transitions from design to manufacturing handoff.
Delivered compelling client presentations, showcasing design solutions and project progress to secure stakeholder buy-in and project approval.
Moixa
Jan 2018 - May 2018
UI/UX Designer
Led the design of a consistent and user-friendly interface across mobile apps and dashboards, collaborating closely with product managers and developers.
Orchestrated the update of UI elements to enhance user experience, ensuring seamless functionality and visual coherence for new international markets.
Championed the implementation of design processes and cross-functional collaboration, delivering customer, partner, and internal digital products through user research, prototyping, and iterative testing.
Moixa
Jan 2018 - May 2018
UI/UX Designer
Led the design of a consistent and user-friendly interface across mobile apps and dashboards, collaborating closely with product managers and developers.
Orchestrated the update of UI elements to enhance user experience, ensuring seamless functionality and visual coherence for new international markets.
Championed the implementation of design processes and cross-functional collaboration, delivering customer, partner, and internal digital products through user research, prototyping, and iterative testing.
Hellman-Chang
Apr 2017 - Aug 2017
Industrial Designer
Aided in the design and development of new luxury furniture pieces.
Worked with clients to create customized furniture. Iterated on feedback and provided visualizations.
Created advertising materials, including product photography, brochures, catalogs, tearsheets, and sales kits.
Hellman-Chang
Apr 2017 - Aug 2017
Industrial Designer
Aided in the design and development of new luxury furniture pieces.
Worked with clients to create customized furniture. Iterated on feedback and provided visualizations.
Created advertising materials, including product photography, brochures, catalogs, tearsheets, and sales kits.
Symmons
Aug 2016 - Dec 2016
Industrial Designer
Developed high-fidelity concept models and renderings, contributing to design development and 3D printing processes.
Collaborated with the marketing team to create compelling marketing materials and custom visual content, enhancing client presentations and engagement.
Conducted research on new products to inform design strategies, ensuring cutting-edge solutions tailored to market needs and client preferences.
Symmons
Aug 2016 - Dec 2016
Industrial Designer
Developed high-fidelity concept models and renderings, contributing to design development and 3D printing processes.
Collaborated with the marketing team to create compelling marketing materials and custom visual content, enhancing client presentations and engagement.
Conducted research on new products to inform design strategies, ensuring cutting-edge solutions tailored to market needs and client preferences.
WestRock
Jan 2016 - Apr 2016
Assistant Designer
Collaborated with Marketing and Manufacturing teams to design and prepare in-store merchandise displays for large scale production across multiple product markets.
WestRock
Jan 2016 - Apr 2016
Assistant Designer
Collaborated with Marketing and Manufacturing teams to design and prepare in-store merchandise displays for large scale production across multiple product markets.