Lunar Energy

2021-2024 | UI/UX

Installer App

Lunar was founded to power homes around the world with endless clean energy. The Lunar installer app ensures that every system is running at peak performance.

UI/UX

User Research

User Testing

Problem

Installs are complicated. The innovative Lunar modular system means each system could be different which presents a real challenge for installers and the teams training them. The slight differences in each install lead to errors, repeat visits, and ultimately lost time and frustrated installers.

Solution Strategy

We needed to create an app that cut down on commissioning times by not requiring internet access, gave installers the information they needed to problem solve, and allowed for seamless communication between installers, customers, and repair teams.

“To achieve our ambitious mission, we need to build energy products that are desirable to both homeowners and installation partners.”

— Kunal Girotra, Lunar CEO

Customer Experience

Customer

Experience

Installer Experience

Installer

Experience

  • Customer App
  • Hardware
  • Coming Soon
    Installer App
Customer App
Hardware
Coming Soon
Installer App
  • Customer App
  • Hardware
  • Coming Soon
    Installer App
Customer App
Hardware
Coming Soon
Installer App

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